Red Sky Foundation Privacy & Cookies Policy

Last updated: 29/01/2026

1. Who We Are

This website is operated by Red Sky Foundation, a Charitable Incorporated Organisation (CIO) registered with the Charity Commission for England and Wales.

  • Charity name: Red Sky Foundation
  • Charity number: 1188683
  • Registered address:
    North Sands Business Centre,
    Sunderland, SR6 0QA
  • Telephone: 0191 337 1774
  • Email: info@redskyfoundation.com

For the purposes of data protection law, Red Sky Foundation is the “data controller”, meaning we are responsible for deciding how and why your personal data is processed.

We are committed to protecting your privacy and handling your personal data openly, lawfully and securely.

2. The Law That Applies

We process personal data in accordance with:

  • The UK General Data Protection Regulation (UK GDPR)
  • The Data Protection Act 2018
  • The Privacy and Electronic Communications Regulations (PECR)

This policy explains how we collect, use, store and protect your personal information and what rights you have.

3. Changes to This Policy

This is a living document. We may update it from time to time to reflect changes in the law, our practices, or regulatory guidance.
The latest version will always be published on our website.

4. What This Policy Covers

This policy applies to anyone who interacts with Red Sky Foundation, including; website users; donors and fundraisers; volunteers; supporters; beneficiaries; trustees and partners.

It explains:

  • What personal data we collect
  • How we use it
  • Our lawful reasons for using it
  • Who we share it with
  • How long we keep it
  • Your rights

5. What Personal Information We Collect

Information you give us directly

This may include: Name, postal address, email address and phone number; Date of birth (where relevant); Donation details and Gift Aid declarations; Bank details for regular donations (Direct Debits); Correspondence with us (emails, letters, phone calls); Volunteer or trustee application details; Contact preferences

Information collected automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and how you use our site

This information helps us improve our website and services and is generally anonymised.

Information from third parties

We may receive information from trusted third parties, including:

  • Enthuse, our online fundraising and donation platform
  • Event partners where you choose to participate
  • HMRC (for Gift Aid administration)

These organisations are required to handle your data lawfully and securely.

Publicly available information

In limited circumstances, we may use publicly available information (e.g. Charity Commission records or Companies House) where relevant and lawful.

6. Special Category (Sensitive) Data

Special category data includes information about health, ethnicity, religion, or similar sensitive matters.

We only collect this type of data where:

  • It is necessary (e.g. to ensure safety or accessibility at an event), or
  • You have made the information public, or
  • You have explicitly given consent

We will always explain why we need this information and how it will be used.

7. How We Use Your Personal Information (Lawful Bases)

Under UK GDPR, we must have a lawful reason to process your data. We use your information under the following bases:

Legal obligation

  • Claiming Gift Aid
  • Complying with HMRC, Charity Commission, or other legal requirements

Contract

  • Processing donations
  • Managing event registrations
  • Administering supporter, volunteer or trustee roles

Consent

  • Sending marketing communications where required
  • Collecting sensitive personal data

You can withdraw consent at any time.

Legitimate interests

  • Managing our relationship with supporters
  • Improving our services
  • Fundraising activities (where permitted by law and with opt-out rights)

We always balance our interests against your rights and expectations.

8. How We Use Your Information

We use your personal data to:

  • Process donations and payments
  • Claim Gift Aid
  • Manage events, fundraising and volunteering
  • Keep records of your relationship with us
  • Communicate with you about our work
  • Provide information you request
  • Improve our website and services
  • Comply with legal and regulatory obligations

9. Marketing Communications

We will only send you marketing communications:

  • Where the law allows us to do so, or
  • Where you have given your consent

You can opt out at any time by:

  • Emailing: info@redskyfoundation.com
  • Calling: 0191 337 1774
  • Using unsubscribe links in our emails

10. Sharing Your Information

We may share your personal data with:

  • Trusted service providers (e.g. IT providers, event organisers, mailing services)
  • Payment processors such as Enthuse
  • Professional advisers where necessary
  • Regulators or authorities where required by law

All third parties are required to keep your data secure and only use it for agreed purposes.

We do not sell your personal data.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

11. International Transfers

We do not routinely transfer personal data outside the UK.
If this becomes necessary, we will ensure appropriate safeguards are in place.

12. How Long We Keep Your Information

We keep personal data only as long as necessary:

  • Gift Aid and financial records: 7 years (HMRC requirement)
  • Supporter and contact records: While you have an active relationship with us and up to 2 years afterwards
  • Marketing preferences: Until you opt out
  • Volunteer records: In line with legal and safeguarding requirements

You may request deletion sooner, subject to legal obligations.

13. Your Rights

You have the right to: Access your personal data; Correct inaccurate data; Restrict or object to processing; Data portability (in certain circumstances); Withdraw consent. To exercise your rights, contact: info@redskyfoundation.com

You also have a right to seek the erasure of your data (often referred to as the ‘right to be forgotten’). You may wish to exercise this right for any reason, for example where it is no longer necessary for us to continue holding or processing your personal data you may withdraw your consent. You can make this request at any time (by emailing info@redskyfoundation.com), but please note we may be compelled to maintain your information due to specific legislative, regulatory requirements or statistical purposes. You have a right to prevent us from processing your data for the purposes of marketing. If you would like us to stop using your personal data for this purpose, or if you would like to exercise any of your rights above, please let us know using the contact details at the start of this policy. We will act in accordance with your instructions as soon as reasonably possible and there will be no charge.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

14. Cookies

Cookies are small files stored on your device to help our website function and improve user experience.

We use:

  • Strictly necessary cookies – essential for the site to work
  • Analytical cookies – to understand how visitors use our site
  • Functionality cookies – to remember preferences

Where required by law, we will ask for your consent before placing non-essential cookies.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Third parties (including, for example, payment processors and providers of external services such as mass participation events) may also use cookies, over which we have no control.

15. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Red Sky Foundation
Email: info@redskyfoundation.com
Phone: 0191 337 1774

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