Red Sky Foundation Privacy & Cookies Policy

Last updated: 29/01/2026

1. Who We Are

This website is operated by Red Sky Foundation, a Charitable Incorporated Organisation (CIO) registered with the Charity Commission for England and Wales.

  • Charity name: Red Sky Foundation
  • Charity number: 1188683
  • Registered address:
    North Sands Business Centre,
    Sunderland, SR6 0QA
  • Telephone: 0191 337 1774
  • Email: info@redskyfoundation.com

For the purposes of data protection law, Red Sky Foundation is the “data controller”, meaning we are responsible for deciding how and why your personal data is processed.

We are committed to protecting your privacy and handling your personal data openly, lawfully and securely.

2. The Law That Applies

We process personal data in accordance with:

  • The UK General Data Protection Regulation (UK GDPR)
  • The Data Protection Act 2018
  • The Privacy and Electronic Communications Regulations (PECR)

This policy explains how we collect, use, store and protect your personal information and what rights you have.

3. Changes to This Policy

This is a living document. We may update it from time to time to reflect changes in the law, our practices, or regulatory guidance.
The latest version will always be published on our website.

4. What This Policy Covers

This policy applies to anyone who interacts with Red Sky Foundation, including; website users; donors and fundraisers; volunteers; supporters; beneficiaries; trustees and partners.

It explains:

  • What personal data we collect
  • How we use it
  • Our lawful reasons for using it
  • Who we share it with
  • How long we keep it
  • Your rights

5. What Personal Information We Collect

Information you give us directly

This may include: Name, postal address, email address and phone number; Date of birth (where relevant); Donation details and Gift Aid declarations; Bank details for regular donations (Direct Debits); Correspondence with us (emails, letters, phone calls); Volunteer or trustee application details; Contact preferences

Information collected automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and how you use our site

This information helps us improve our website and services and is generally anonymised.

Information from third parties

We may receive information from trusted third parties, including:

  • Enthuse, our online fundraising and donation platform
  • Event partners where you choose to participate
  • HMRC (for Gift Aid administration)

These organisations are required to handle your data lawfully and securely.

Publicly available information

In limited circumstances, we may use publicly available information (e.g. Charity Commission records or Companies House) where relevant and lawful.

6. Special Category (Sensitive) Data

Special category data includes information about health, ethnicity, religion, or similar sensitive matters.

We only collect this type of data where:

  • It is necessary (e.g. to ensure safety or accessibility at an event), or
  • You have made the information public, or
  • You have explicitly given consent

We will always explain why we need this information and how it will be used.

7. How We Use Your Personal Information (Lawful Bases)

Under UK GDPR, we must have a lawful reason to process your data. We use your information under the following bases:

Legal obligation

  • Claiming Gift Aid
  • Complying with HMRC, Charity Commission, or other legal requirements

Contract

  • Processing donations
  • Managing event registrations
  • Administering supporter, volunteer or trustee roles

Consent

  • Sending marketing communications where required
  • Collecting sensitive personal data

You can withdraw consent at any time.

Legitimate interests

  • Managing our relationship with supporters
  • Improving our services
  • Fundraising activities (where permitted by law and with opt-out rights)

We always balance our interests against your rights and expectations.

8. How We Use Your Information

We use your personal data to:

  • Process donations and payments
  • Claim Gift Aid
  • Manage events, fundraising and volunteering
  • Keep records of your relationship with us
  • Communicate with you about our work
  • Provide information you request
  • Improve our website and services
  • Comply with legal and regulatory obligations

9. Marketing Communications

We will only send you marketing communications:

  • Where the law allows us to do so, or
  • Where you have given your consent

You can opt out at any time by:

  • Emailing: info@redskyfoundation.com
  • Calling: 0191 337 1774
  • Using unsubscribe links in our emails

10. Sharing Your Information

We may share your personal data with:

  • Trusted service providers (e.g. IT providers, event organisers, mailing services)
  • Payment processors such as Enthuse
  • Professional advisers where necessary
  • Regulators or authorities where required by law

All third parties are required to keep your data secure and only use it for agreed purposes.

We do not sell your personal data.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

11. International Transfers

We do not routinely transfer personal data outside the UK.
If this becomes necessary, we will ensure appropriate safeguards are in place.

12. How Long We Keep Your Information

We keep personal data only as long as necessary:

  • Gift Aid and financial records: 7 years (HMRC requirement)
  • Supporter and contact records: While you have an active relationship with us and up to 2 years afterwards
  • Marketing preferences: Until you opt out
  • Volunteer records: In line with legal and safeguarding requirements

You may request deletion sooner, subject to legal obligations.

13. Your Rights

You have the right to: Access your personal data; Correct inaccurate data; Restrict or object to processing; Data portability (in certain circumstances); Withdraw consent. To exercise your rights, contact: info@redskyfoundation.com

You also have a right to seek the erasure of your data (often referred to as the ‘right to be forgotten’). You may wish to exercise this right for any reason, for example where it is no longer necessary for us to continue holding or processing your personal data you may withdraw your consent. You can make this request at any time (by emailing info@redskyfoundation.com), but please note we may be compelled to maintain your information due to specific legislative, regulatory requirements or statistical purposes. You have a right to prevent us from processing your data for the purposes of marketing. If you would like us to stop using your personal data for this purpose, or if you would like to exercise any of your rights above, please let us know using the contact details at the start of this policy. We will act in accordance with your instructions as soon as reasonably possible and there will be no charge.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

14. Cookies

Cookies are small files stored on your device to help our website function and improve user experience.

We use:

  • Strictly necessary cookies – essential for the site to work
  • Analytical cookies – to understand how visitors use our site
  • Functionality cookies – to remember preferences

Where required by law, we will ask for your consent before placing non-essential cookies.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Third parties (including, for example, payment processors and providers of external services such as mass participation events) may also use cookies, over which we have no control.

15. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Red Sky Foundation
Email: info@redskyfoundation.com
Phone: 0191 337 1774

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.
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Privacy Policy

What information do we collect?

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service. Google Analytics We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on the site. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link (https://tools.google.com/dlpage/gaoptout/)

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Registration

The minimum information we need to register you is your name, email address and a password. We will ask you more questions for different services, including sales promotions. Unless we say otherwise, you have to answer all the registration questions. We may also ask some other, voluntary questions during registration for certain services (for example, professional networks) so we can gain a clearer understanding of who you are. This also allows us to personalise services for you. To assist us in our marketing, in addition to the data that you provide to us if you register, we may also obtain data from trusted third parties to help us understand what you might be interested in. This ‘profiling’ information is produced from a variety of sources, including publicly available data (such as the electoral roll) or from sources such as surveys and polls where you have given your permission for your data to be shared. You can choose not to have such data shared with the Guardian from these sources by logging into your account and changing the settings in the privacy section. After you have registered, and with your permission, we may send you emails we think may interest you. Newsletters may be personalised based on what you have been reading on theguardian.com. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’. Logging in using social networking credentials If you log-in to our sites using a Facebook log-in, you are granting permission to Facebook to share your user details with us. This will include your name, email address, date of birth and location which will then be used to form a Guardian identity. You can also use your picture from Facebook as part of your profile. This will also allow us and Facebook to share your, networks, user ID and any other information you choose to share according to your Facebook account settings. If you remove the Guardian app from your Facebook settings, we will no longer have access to this information. If you log-in to our sites using a Google log-in, you grant permission to Google to share your user details with us. This will include your name, email address, date of birth, sex and location which we will then use to form a Guardian identity. You may use your picture from Google as part of your profile. This also allows us to share your networks, user ID and any other information you choose to share according to your Google account settings. If you remove the Guardian from your Google settings, we will no longer have access to this information. If you log-in to our sites using a twitter log-in, we receive your avatar (the small picture that appears next to your tweets) and twitter username.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Updating your personal information

We offer a ‘My details’ page (also known as Dashboard), where you can update your personal information at any time, and change your marketing preferences. You can get to this page from most pages on the site – simply click on the ‘My details’ link at the top of the screen when you are signed in.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
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